One of the most common forms of virus infection is Browser hijacking. This is when either a hacker, scammer, or even shady businesses infects your internet software. Typically the malicious software targets Internet Explorer, Google Chrome, or Firefox. This can be more than just simple annoying pop-up ads or auto changing your homepage. A lot of times this can lead to automatically downloading viruses and wormholes that can entirely disable your system.
I will breakdown the removal process into three Phases:
1) Destroy the Virus
2) Remove Malicious Programs
3) Repair your System
DESTROY THE VIRUS
The first step is to get into Safe Mode With Networking
Windows 7 or above and Vista:
Remove any DVDs or CDs from your computer and shut down your computer.
As soon as you turn your computer back on start pressing the F8 key on your keyboard repeatedly until you see the Windows Advanced Options Menu.
Use the Arrow Keys on your Keyboard and highlight Safe Mode With Networking. Then press Enter on the Keyboard
Once In Safe Mode run TDSKiller.
After running TDSKiller reboot your system back to normal mode.
If all has gone well hopefully the virus that infected your computer is removed and at now it’s time to clean up any background running software and malicious adware.
Then run Malwarebytes Removal Tool.
Now run AdwCleaner.
This should remove any virus infection you may have on your computer. If you have any trouble, questions, or in need of further help give us a contact at a SystemsExpert here at Fix Phones. We are more than happy to help.