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Frequently Asked Questions

Our team at Fix Phones Adelaide has compiled a series of frequently asked questions about our phone repairs and services. In case we have missed some answers to your queries, do not worry, our dedicated team members will be happy to help you via website chat/call/email. You can also visit any of our stores at Marion Rd and Henley Beach Rd.


Q: Why Fix Phones?

Ans: We are one of the most trusted and fast-growing South Australia’s Leading Mobile Phone repairs companies in Adelaide. We specialize in repairs like iPhone screen repair, iPad screen repair, iPhone battery replacement, laptop screen repair, and more. We have dealt with various phone repairs for the last 4 plus years.

We are proud to serve our customers at 2 locations in Adelaide: Ascot Park, Torrensville  Plaza. We have experienced and well-trained technicians. Our customer service team is very dedicated to handling customers’ queries. We offer fast, efficient, quality, and affordable repair services for all kinds of mobile phones, iPhones, iPad, tablets, and laptops. We have most parts in stock in our in-house warehouse. All our repairs come with a 100 days warranty. Please review our terms and conditions for more details.

Q: How can I contact Fix Phones for any device repairs? 

Ans: You can get in touch with us for any phone repairs in the following ways:

  • Walk into any of our stores with your device for repair.
  • Chat with our agent online.
  • Call us on 08 7230 9662.
  • Email us: info@fixphones.com.au.
  • You can also message and follow us on our official Facebook Page.

Q: What type of devices can you fix?

Ans: At Fix Phones, we repair all types of mobile phones, iPhones, iPad, and other devices, including tablets and laptops. We specialize in the following phone repairs:

  • Apple: iPhone Repairs
  • iPad Repairs
  • MacBook Repairs
  • Samsung Phone Repairs
  • Laptop Repairs: Lenovo, Dell, HP, Acer, Asus, Microsoft.
  • HTC Phone Repair
  • One Plus Phone Repair
  • Huawei Phone Repair
  • Gionee Phone Repair
  • Motorola Phone Repair
  • Nokia Phone Repair
  • Adelaide Computer Repairs

How much does it cost to fix a phone?

At Fix Phones, we fix your phone, iPhone, laptop, tablet, computers, and other gadgets at an affordable price. You can check the phone repair price here.

How much does it cost to repalce a screen on a phone?

Replacing a cracked phone screen does not cost much at FIx Phones. We have a lot of offers and discounts to offer you.

Moreover, you get to enjoy the warranty service for our phone screen repairs.

How long will my repair/service take?

We repair most faults within the same day and depending upon the damage/(subject to availability of parts if needed), it can take up to 2-3 business days. If we need to order parts then we can normally get these next day delivery. We realize how difficult being without your phone/computer can be and we will always try to get it back to you as quickly as possible.

How much will my repair cost me?

We will always offer you a fixed price for the repair, for example, if your laptop screen needs replacing we will give you a total price for the work before starting. In the event, we need to diagnose the fault first which takes a certain amount but it is waived if you go ahead with the repair. We don’t want you to have any nasty surprises; we want you to know exactly what your repair will cost before we complete the work.

I’m worried about my data, is it safe?

We will always take great care in looking after your data. We conform to the Data Protection Act and any data we hold is held in strict confidence. We undertake work for a number of local businesses and high street shops and understand how important personal data is. Any customer data that is stored is always stored password protected and in encrypted format. We always advise if possible you take a backup of any data on your phone/computer prior to any work being undertaken and we can discuss any backup options with you if needed.

How can I fix my phones online?

You can call Fix Phones at 0415 785 062 to get any advice related to the problems with your phone.

Can I trust Fix Phones with my phone repairs and personal data in it??

We are a trustworthy company and we care about the personal data that they might have in their phones, laptops, or computers. We never tamper with the data and privacy of our customers.

Why would I want to use you/What makes you different?

Offering a personal service is top of our list; you will speak directly to the person working on your phone/computer so you can explain the situation in detail. We turnaround repairs quickly, we don’t send anything away to service centers and we don’t quote 5+ days for repairs. We are proud to offer quality services at the best price in town.

Can you replace cracked/damaged laptop screens?

Absolutely, we repair laptop screens all the time and it’s much cheaper than buying a new laptop. Contact Us for a quick quote, we have the majority of laptop screens in stock and can normally replace your screen the same day!

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